Return Refund Policy

Effective Date: April 2026

At Lankabizlist.com, we are committed to helping you grow your business online. Because of the digital nature of our platform, our refund policy is strictly outlined below. By purchasing any package or service on Lankabizlist.com, you agree to this policy.

1. No Returns or Refunds on Business Packages

All purchases of Business Listing Packages, Website Services, or any Digital Marketing Services offered through Lankabizlist.com are final and non-refundable.

Once a package is activated or service work has begun, we cannot offer returns, cancellations, or refunds. This includes Basic, Advance, Premium, Featured Listings, Bump-ups, and all other promotional packages.

2. Why Are Returns Not Accepted?

• Instant Activation: Business listings and promotional services are often activated or initiated immediately after your payment is processed.

• Digital Nature: Unlike physical products, digital services and directory placements cannot be “returned” once they have been delivered or displayed to the public.

• Resource Allocation: Each order involves time, database storage, customization, and platform resources, which are non-recoverable once utilized.

3. Technical Issues & Dispute Resolution

While we cannot offer refunds, we want to ensure you get exactly what you paid for. If you believe you have been charged in error, or if your purchased package (such as a “Featured” badge) does not activate correctly due to a system glitch, please contact us within 48 hours.

We will investigate the issue and, if verified, we will gladly apply an account credit or reactivate the service for its full intended duration.

4. Contact Us

If you encounter any issues with your purchase, please contact us immediately so we can help resolve your service-related concerns:

• Email: admin@lankabizlist.com

• Phone/WhatsApp: 075 375 3000